Welcome everyone!

To Tele-audiology with Tommy Evans and Neela Swanson

Please type your questions in CHAT today as we do not have the hand raise option enabled.

lol

40 is YOUNG

Tommy - be careful with that AGE thing :-)

Donna and I are way past 40

BUT we "still got it" Becky :-)

I would love to hear more about speech perception testing

Have you run into any IT security issues getting the firewalls lowered to allow vendor remote software to work? Our IT security folks are giving us 100 hoops to jump through :)

we are working on it but aren't doing it yet

yall can use the yes response if you want to or type yes, no in the chat

Can you also share where you work?

we did get the asynchronous ReSound pushed through, but we can’t the live video version to work...

Can you suggest any tips to improve staff motivation? Do you think standardization would help?

In progress, AL Children's Rehabilitation Service

no remote audiology at children’s hospital in Alabama.

No remote audiology other than a few trouble-shooting appointments during COVID shut downs (Texas Tech HSC)

Have you been doing any remote hearing aid fittings with the remote programming?

how did your leadership determine the need to have 10% of appointments be through tele-audiology?

thanks

How did billing work for the remote hearing aid fittings? Were they self-pay or did you bill insurance?

I will say for a lot of larger pediatric hospitals the reimbursement is so contractually based it is hard for us to determine reimbursement for specific patient encouters.

It is an act of God to make that happen in medical settings!

What are you doing to prep parents for teleaudiology programming/speech perception testing, etc (i.e, handout/ email sent in advance, phone call to prep, etc)?

Awesome, thanks!

is it true remote programming is not available for pediatric patients with Phonak HAs?

are telehealth appointments accessed through your EMR?

for example through something like "My Chart"

we have epic to

too

That's what we do too

did you do any screening to determine how tech savvy patients were

or determine candidates for remote programming

ladies and gentlemen we have about 2 more minutes :-)

Thanks for the great info. I have another call.

Thank you!

I have to go, too - thank you!

Thank you for the information!

Thank you BOTH! This was very helpful and informative.

Thank you both so much for sharing! Great information!

Thanks so much!

Thank you!

Please feel free to contact reimbursement@asha.org have coding and reimbursement questions!

This was great - thanks!

thanks!

thank you!!